Shipments

Shipping Information

At Novahead, we are committed to providing a reliable and efficient delivery experience for all of our customers worldwide.

Shipping Method & Carriers

We offer Free Tracked International Shipping on all orders, with no minimum purchase required.
Orders are shipped using trusted logistics partners including:

- YunExpress

- GOFO Express

- DHL Express

- FedEx

- Amazon Europe Logistics

All shipments come with a tracking number to monitor the delivery status at every stage.

Processing Time

Orders are processed within 1–2 days. You will receive a confirmation email with tracking details once your order has been dispatched.

Estimated Delivery Times

• Europe: 5–8 days
• Worldwide (USA, Canada, Australia, New Zealand): 6–9 days.

Delivery times may vary slightly depending on your location and local customs procedures.

Customs & Duties

For international orders outside the EU, customs duties or taxes may apply and are the responsibility of the recipient. We advise checking your country's regulations before placing your order.

Delivery Issues

If you experience any issues with your delivery or your order hasn't arrived within the estimated timeframe, please reach out to us at infocostumer.novahead@gmail.com and we’ll be happy to assist you.